Technology Transfer Case Study – Pathfinders for Independent Being, Inc.

Pathfinders for Indie Living, Inc., a nonprofit firm, was founded right after the passing with the Us residents with Disabilities Work (ADA. ) Pathfinders gives info and assistance to older and disabled individuals and their caregivers on how to help live such as independently because possible. Their central value is to Promote Self-Reliance. The culture within Pathfinders is one of warm and friendly help. recommended a project to help design and create a system facilities that may provide safety for delicate data, data storage, Access to the internet, email admittance, updated programs and equipment, and person training. Changing the environment might impact the organizational structure together with culture of Pathfinders. That paper discusses the company changes that occured expected a change in technologies.

Engineering Transfer

Technology copy details activities that now have the aim of setting up measurable process advancement through the adoption of new procedures. Aiding technological innovation reduces the distance experienced by incompetent and aging population individuals on accomplishing daily activities. Some associated with these technologies are text telephones, Braille computer watches, infrared pointing devices, manufactured arms and legs, and assistive software. Bringing out and encouraging the use of these kind of technologies and many others to be able to Pathfinders’ consumers, is a new responsibility of the independent lifestyle specialists.

Typically the independent existing specialists aid the shoppers in discovering the aiding technologies wanted, applying regarding funding to purchase the technologies, and educating the general public on the numerous solutions readily available. However to present its providers to it has the consumers, Pathfinders experienced in order to adapt to recent information technologies.

A Technique to get Technology Transfer

Spotting often the relationship between technological innovation move and process improvement can be fundamental to Pathfinders’ solution to change. Technology cannot come to be altered without some influence on the process or workers that use the particular engineering, be it an raise in production, a lowering in cost, or some sort of essential change in approach. A new number of key challenges had to be addressed for the technology in order to be properly transferred. These types of are divided into a number of categories; technology issues, method changes, and changes in lifestyle.

Technology Issues

Pathfinders would likely join the Info Age group by installing, brand new computer systems, file servers, system printers, a local region network (LAN), and World wide web access. The particular installation method required preparing the PCs before giving them to Pathfinders, then a vacation in the office site to be able to build the particular network plus deploy often the products. Often the PCs were being standardized on Microsoft purposes. Following the particular installation of the multilevel, etc., training on typically the connectivity to the software was provided. With all the installation of typically the infrastructure finish, each indie living professional and this executive director possessed a personal computer, email, together with Internet access.

Designing and even building a training center provided the ability for anyone to help come in and find out even more about computers and office software software. Pathfinders presented some basic training training. In addition, computer system books had been accessible for the personal computers to learn using this programs. Access to this World wide web was provided. Finance was allocated through federal government funds to support this changes within technology.

Procedure Changes

Prior to technology modifications, there were sole 2 stand-alone PCs designed for use by the staff, these PCs were very good old, jogging DOS purposes. Employees ended up forced to talk about the PCs or even use typewriters to perform correspondence. Files was kept on floppy disks together with hardcopy. Entry to the Internet for researching was accomplished simply by going to the neighborhood library, which consumed beneficial resources of time and even employees. Deploying the new infrastructure appreciably changed often the way the employees worked. The changes in commercial infrastructure offered real-time access to be able to the Net, consumer information, and better data safety.

Changes in Tradition

Earlier to the deployment associated with engineering, the employees had been equal inside their knowledge involving using the available instruments at Pathfinders. With the shipping and delivery of their system, the fundamental change transpired in automobile dynamics. An atmosphere involving resentment created due to a discrepancy of knowledge and work load. Some of the employees went out of these means to grasp the advancement throughout technology therefore, improving by themselves and their job processes. These people pursued the particular educational opportunities presented to be able to them by Pathfinders in addition to enhanced their understanding associated with computer applications. Work productivity for these individuals increased, causing a rise in satisfaction by Pathfinders’ buyers.

Conversely, there was a community of employees, that got a stance in not really excepting these adjustments. Him or her spent much of their moment complaining the fact that they could certainly not accomplish the work using the equipment provided, or even consistently requested help from this employees of which understood often the technology. Security components ended up employed to make a case for their very own reactions to the new technological innovation. These staff members seen the particular technology change to be a menace and wanted not do with improving their processing skills or their own do the job environment. However, as instruction and practice in using typically the improvements to the technology advanced, acceptance commenced to increase and opposition began to decrease. Adjust is difficult in most agencies but to keep in business Pathfinders was initially forced to change using the times.

Pathfinders operations depend heavily on federal offer funds. Each year Pathfinders need to forecast how of which funds will be spent and statement that the particular goals of the past year have recently been achieved. The Federal reporting program began as a good hardcopy report that evolved to a online reporting system. Minus the changes in technology, Pathfinders will find it hard to apply for National grant dollars or report it has the disbursement.


Mindful thing to consider was employed to be able to decide in case a change inside IT infrastructure seemed to be called for within the Pathfinders firm. Potential obstacles were identified and anticipated. One connected with those problems was the affect that a difference in technology would have about the organizational culture regarding Pathfinders verses the development in customer service. Pathfinders identified that amount of resistance to modify and fear played a role in the effectiveness regarding the transform. Additionally, Pathfinders identified the fact that as the particular staff moved on the understanding curve, acceptance from the technology increased and anxiety about this technology decreased.

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